Appointments

Who do I see?

Routine appointments

Urgent Appointments

Do Not send urgent medical queries through the website or NHS App. For urgent same day medical queries please call surgery on 0121 7269960. Depending upon the availability on the day, you will be offered an appointment as usual. In case all appointments have been taken, you will be signposted to another appropriate service

If it’s an emergency, go to A&E or call 999

If you need urgent help when the practice is closed, go to 111.nhs.uk or call 111

Consult with a Doctor online

Sending a Message Online

Sending an online request does not guarantee an appointment.
The practice team will review your message and respond the same day.
Based on your symptoms, you may:
- Be given an appointment
- Receive a phone call or text message
- Be advised to visit a pharmacy, walk-in centre, or call 111
- Or any other action depending upon the query

Provide Full Information

To help us help you:

Be clear and accurate in your message or phone call.
The actions we take will be based on the information you provide.
The practice is not responsible for any harm caused by missing or incomplete information in your request.

Appointments

If you are offered an appointment, you will receive a text message with details.
Please be prepared to attend your appointment at the given time and date.
If you cannot attend, you must inform the practice as soon as possible so we can reschedule or offer your slot to someone else.