Friends and Family Test

Take the Friends and Family Test

Results

Thinking about your GP practice overall, how was your experience of our service?

Answer	Total
Very Good	960
Good	161
Neither Good Nor Poor	28
Poor	32
Very Poor	52
Don’t Know	5

We asked… “Can you tell us why you gave that response?”

Comment	Date
I came for the blood test. The first operative had difficulty getting it but immediately booked me with her colleague who she said was an Expert and she got it done.. I was very pleased with the empathy and sincerity of the staffs.	Saturday 2 August 2025
Able to give me a same day appointment. Doctor was very helpful, explained everything and is putting things in place to help resolve my problem. Receptionist was really helpful and friendly too. As a new patient to this practice I’ve been very impressed.	Friday 11 July 2025
Dr Shah was very helpful and made me feel like I wasn’t a nuisance.	Friday 11 July 2025
I was called on time. Phlebotomist was cheerful, friendly and efficient. I was in , done, and out in minutes. She was very attentive and helpful in preventing the needle site bleeding. 100%	Friday 11 July 2025
I have always found the reception staff most courteous and helpful. Appointments have been forthcoming without hassle and the Doctors have all done their best for me as far as treating me or referring me when necessary. I have no complaints for this surgery	Tuesday 18 March 2025
Everything went smoothly from booking my appointment to attending it. The nurse at my appointment really put me at ease	Thursday 13 March 2025
Lovely receptionist, very good doctor	Wednesday 12 February 2025
Appointment on time. Friendly efficient staff. Perfect	Wednesday 12 February 2025
The receptionists and doctors are always helpful, I find them all easy to talk to and know that if I have a problem they will be able to advice me.	Wednesday 11 December 2024
there is always someone at the end of the phone to take your call.	Sunday 8 December 2024