Appointments
Who do I see?
Routine appointments
Appointments can be made over the telephone, online or by calling in and speaking to one of the reception team.
All book on the day appointments are released at 8.00am and can be booked online or through our reception team.
You will normally be able to see the doctor of your choice, but may have to wait longer for a convenient appointment.
The receptionist may ask the nature of your condition, to ensure you are seen by the correct person. This information is treated in the strictest of confidence.
We make every effort to see patients on time however, complicated and serious illnesses can cause delays.
Each appointment should be for one person only and one problem only. Presenting more than one patient or problem at a single consultation causes delays to subsequent patients.
If you are a patient aged 16 years or over, you can now book a routine 10 minute appointment with your GP using our internet booking service. Once registered for the internet service you can also order repeat prescription items.
If you havent registered yet you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you some form of ID such as photo driving licence or passport.
You can register online by clicking here, but you will still need to come into the surgery with a form of ID to be able to complete the process and use the service. Alternatively you can now register from home via the NHS app which is available from the Apple and Android app store. You will need your NHS number to register, if you dont know what this is you can request it from our reception team via telephone or via our online contact us page.
There are a limited number of pre-bookable slots due to high numbers of patients not attending appointments when they are booked in advance. Please note that you can only book online for a maximum of 2 weeks in future, if you require an appointment that is longer than 2 weeks away please call the surgery and speak to our reception team.
Try the new NHS App
If youre a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use SystmOnline you can continue to use it. You can use the NHS App as well.
When registering our practice code is: B85020
For more information, go to NHS App – NHS (www.nhs.uk).
Cancelling your appointment
If you cannot keep your appointment please ring and cancel it as soon as possible so that it can be offered to someone else. If you booked your appointment online, you can also cancel online up to one hour before the appointment.
Extended Access
Pre-bookable and on-the-day appointments are available between 6.30pm and 9.30pm each weekday, with additional slots available on Saturdays from 9am and 4pm and Sundays 9am and 1pm.
Evening and weekend appointments will be available for any patient registered with a GP in North Kirklees. The appointments will be available in Dewsbury Health Centre (at Calder View practice on the ground floor).
Home Visits
Please telephone the surgery before 10.00 am if you feel you may need a home visit. These should only be requested for patients who are too ill to travel to the surgery and not for social and/or convenience reasons.
Please only ask for a home visit if it is really necessary. Home visits are time consuming and there are better facilities for examining and treating you in surgery.
When requesting a home visit please be prepared to give our staff full details of your symptoms. This will help the doctor assess the urgency of the visit. We will also need a contact telephone number, as you may be phoned prior to the visit by the doctor.
The surgery will decide which doctor will make the home visit and this will depend upon the number of visits and the locality they are in.
Requests for home visits made after 10.00 am should be for emergencies only.
