Prescriptions

Ordering repeat prescriptions

Order via Klinik – choose the “Medication Queries” tile and then “Prescription Request”
Order via the NHS APP
Requests can be in writing or by repeat slip
You can order prescriptions via email:
adelaidest.surgery@nhs.net
or
stlevan.surgery@nhs.net
Order online via the link at the top of this page if you use Systmonline (you will need to register for this service)

Requests cannot be taken over the telephone.

Please allow 72 working hours for a repeat prescription. Please note that if you order early before medication is due then this may not be issued.

When will by prescription be issued?

Day requested day	Will be ready
Monday – before 12.30pm	Thursday
Monday – after 12.30pm	Friday
Tuesday – before 12.30pm	Friday
Tuesday – after 12.30pm	Monday
Wednesday – before 12.30pm	Monday
Wednesday – after 12.30pm	Tuesday
Thursday – before 12.30pm	Tuesday
Thursday – after 12.30pm	Wednesday
Friday – before 12.30pm	Wednesday
Friday – after 12.30pm	Thursday

All prescription requests require 3 working days to process at the surgery (72 working hours). You will need to contact your Pharmacy to see their processing times once they receive the Prescription issued by us.

If there is a bank holiday you need to jump ahead 1 working day.

Please note surgery working days are Monday – Friday – 8.00am – 6.30pm.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £9.90
12-month prepayment certificate (PPC): £114.50
3-month PPC: £32.05

If you will have to pay for 4 or more prescription items in three months or 12 or more items in 12 months, you may find it cheaper to buy a prescription prepayment certificate (PPC).

There is further information about prescription exemptions and fees on the NHS website.

Pharmacy services

Pharmacy First is a scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation without needing to visit their GP to get a prescription first.

Your Pharmacist is a qualified health care professional who can help with your health problems and will offer you a private space to talk with you about your symptoms.

If it is something more serious, then they will direct you appropriately. Don’t wait for a doctor’s appointment. Go straight to your pharmacy.

Conditions: Cough – Cold – Sore Throat – Fever – Earache – Thrush – Teething – Threadworms – Blocked Nose – Hayfever – Athletes Foot – Diarrhoea – Cold Sores – Skin Rashes – Eye infections – Mouth Ulcers and more

Find a local pharmacy