Prescriptions
Ordering repeat prescriptions
You can order your repeat prescription via the following methods:
- Order via Klinik – choose the “Medication Queries” tile and then “Prescription Request”
- Order via the NHS APP
- Requests can be in writing or by repeat slip
- You can order prescriptions via email:
adelaidest.surgery@nhs.net
or
stlevan.surgery@nhs.net - Order online via the link below if you use Systmonline (you will need to register for this service)
Requests cannot be taken over the telephone.
Please allow 72 working hours for a repeat prescription. Please note that if you order early before medication is due then this may not be issued.
When will by prescription be issued?
| Day requested day | Will be ready |
| Monday – before 12.30pm | Thursday |
| Monday – after 12.30pm | Friday |
| Tuesday – before 12.30pm | Friday |
| Tuesday – after 12.30pm | Monday |
| Wednesday – before 12.30pm | Monday |
| Wednesday – after 12.30pm | Tuesday |
| Thursday – before 12.30pm | Tuesday |
| Thursday – after 12.30pm | Wednesday |
| Friday – before 12.30pm | Wednesday |
| Friday – after 12.30pm | Thursday |
All prescription requests require 3 working days to process at the surgery (72 working hours). You will need to contact your Pharmacy to see their processing times once they receive the Prescription issued by us.
If there is a bank holiday you need to jump ahead 1 working day.
Please note surgery working days are Monday – Friday – 8.00am – 6.30pm.
Pharmacy Services
Why Visit Your Pharmacy?
It’s estimated 50 million visits to the GP are made every year for minor ailments such as coughs and colds, mild eczema and athlete’s foot.
But by visiting your pharmacy instead, you could save yourself time and trouble. Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time, just walk in.
Pharmacy First
Pharmacy First is a scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and if appropriate, a prescription, without needing to visit their GP.
Your Pharmacist is a qualified health care professional who can help with your health problems and will offer you a private space to talk with you about your symptoms.
The Pharmacy First service can manage the following 7 conditions:
| Clinical Pathway | Age range |
| Acute otitis media (ear infection) | 1-17 years |
| Impetigo | 1 year + |
| Infected insect bites | 1 year + |
| Shingles | 18 years + |
| Sinusitis | 12 years + |
| Sore throat | 5 years + |
| Uncomplicated urinary tract infection | Women 16-64 years |
Minor Ailments
Your local pharmacy may also be able to help with:
- mild skin conditions, such as acne, eczema, psoriasis, impetigo, athlete’s foot
- coughs and colds, including blocked nose (nasal congestion), and sore throats
- bruises, sunburn, and minor burns and scalds
- constipation and piles (haemorrhoids)
- hay fever, dry eyes and allergies (including rashes, bites and stings)
- aches and pains, including earache, headache, migraine, back pain and toothache
- vomiting, heartburn, indigestion, diarrhoea and threadworms
- period pain, thrush and cystitis
- head lice (nits)
- conjunctivitis, cold sores and mouth ulcers
- warts and verrucas
- nappy rash and teething
More information on how your pharmacy can help can be found on the NHS website.
Find a local pharmacy