Appointments
Who do I see?
Routine appointments
To request a routine appointment:
- use our Contact us Online between 8:00am & 6:30pm to request a routine appointment
- use your NHS account (through the NHS website or NHS App)
- If you are unable to do any of the above, please phone us on 01288 352133 , Monday to Friday from 11:00am
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Urgent Appointments
To request a same-day urgent appointment (Monday to Friday):
- phone us on 01288 352133 , Monday to Friday before 11:00am. If you’re having difficulty reaching us, please select the callback option, and one of our Patient Service Advisors will return your call as soon as possible.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Always call 999 if your condition is life-threatening
Cancelling your appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – SystmOne
- phone us on 01288 352133 , Monday to Friday from 8:30am to 6:00pm
- reply CANCEL to your appointment reminder text message
Stratton Primary Care Hub at Stratton Hospital
Stratton Primary Care Hub offers appointments for people with minor illness symptoms on some week days. You will see either an Advanced Nurse Practitioner or a GP for your appointment.
You can access the hub only through your usual practice who will advise if the hub is appropriate for you, using specific eligibility criteria. You will need to be able to get to Stratton Hospital to attend your appointment at the Hub.
Home Visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice before 10:30am.
Who do I see?
