Contact the practice
Selsey Medical Practice
High Street
Selsey
PO20 0QG
Telephone: 01243 608201
Out of Hours: 111
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
Outside of normal hours our telephone number is redirected to the out-of-hours service which is an emergency service only and does not deal with any routine or prescription problems.
The out-of-hours direct number is: 111.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Please note that between 12:30 – 13:30 and 17:45 – 18:30, Selsey Medical Practice is open for urgent enquiries only.
Call Recordings
Call Recording Notice
Please be aware that all incoming and outgoing telephone calls to and from the practice are recorded.
Call recordings are used for legitimate business purposes, including staff training, quality assurance, service improvement, patient and staff safety, and the investigation of complaints or incidents.
Recordings are processed and stored securely in accordance with UK data protection legislation and the NHS Records Management Code of Practice. Access is restricted to authorised personnel only.
Physical accessibility
The surgery has designated parking spaces, wheelchair access, lift and toilet facilities.
How to make a suggestion or complaint
At Selsey Medical Practice, we make every effort to provide the best service possible to our patients. In order to help us achieve this, we welcome your feedback – both positive and critical, so that we can identify successful practice and address any problems.
If you have some suggestions for improvements or wish to share a positive experience you can send them to us in writing or email sxicb-wsx.selsey-selsey@nhs.net. Alternatively, you can submit them to our Patient Group, who coordinate feedback and work closely with us to enhance the care we provide here in Selsey. Their webpage is here.
The Patient Group do not handle complaints about the Practice. Details about our complaints process are explained below.
Selsey Medical Practice takes complaints seriously and ensures that they are investigated in an unbiased, transparent, non-judgemental and timely manner.
We will maintain communication with the complainant (or their representative) throughout, ensuring they know the complaint is being taken seriously.
There are more details of our complaints procedure in this Complaint Leaflet
Verbal and written complaints
If you wish to make a complaint, you have two options; you may complain verbally or in writing.
If you wish to complain verbally, an appointment will be made for you to meet a senior member of the team.
Alternatively, you can send a written complaint in by email, post or deliver by hand.
Selsey Medical Practice
High Street
Selsey
West Sussex
PO20 0QG
Tel: 01243 608201
email: sxicb-wsx.selsey-selsey@nhs.net
Further information on the NHS Complaints Process, and the legislation governing it, can be found on the NHS website.
