{"id":532,"date":"2026-07-08T14:00:46","date_gmt":"2026-07-08T13:00:46","guid":{"rendered":"https:\/\/surgerywebtemp.org.uk\/p81103\/?page_id=532"},"modified":"2026-07-08T14:00:46","modified_gmt":"2026-07-08T13:00:46","slug":"patient-record","status":"publish","type":"page","link":"https:\/\/surgerywebtemp.org.uk\/p81103\/patient-record\/","title":{"rendered":"Patient Record"},"content":{"rendered":"

Accessing your GP-held records via the NHS app, NHS website or myGP app<\/strong><\/p>\n

As your GP practice, we have been asked to provide you with access to your full medical record going forward via the NHS app (and NHS website) or other app such as myGP if you have a suitable NHS login<\/p>\n

Your GP medical record contains consultation notes based on conversations between you, your GP and their team: medicines prescribed to you; all test results including hospital investigations; allergies; vaccines; and your medical conditions along with documents that may have been sent from local hospitals, clinics or other agencies, eg the police. There is likely to be sensitive and personal information within your medical record.<\/p>\n

We are supportive of providing you with access to your record, but we wish to do this safely and make you aware that this is happening so that you can opt out, if you so wish. You may wish to speak with us first to understand what it is that you will see, and the risks which may be involved in having such confidential data either on your smartphone with the NHS app installed or online if other people might have access to that information through your devices. If you are in a difficult or pressured relationship for example, you may prefer your records to remain accessible only to those treating you, with them not appearing on your smartphone or online. Government has been clear that if a patient does not wish to have access, then we do not have to provide it. This is one reason why we have asked if you wish to opt out, or have it switched off for the time being.<\/p>\n

For those who would like access, we are happy to explain the different levels you might like. Everyone can have access to their medication history and allergies, for example, and will be able to order their repeat prescriptions. It\u2019s also possible to request access to what we call your \u2018coded record\u2019 where you can see a list of medical problems and results. You can also request access to the \u2018full\u2019 record where you will be able to see everything, including the notes which have been written by doctors, nurses and others involved in your care, at the GP surgery, and elsewhere.<\/p>\n

It\u2019s important to remember that these documents may, at times, contain information that could be upsetting, especially if they contain news of a serious condition. It can also be a cause for worry\u00a0seeing results online when it isn\u2019t clear what the results might mean, and no one is available to ask, as can be the case during the evening or at weekends, for example.<\/p>\n

Sometimes people with a mental health condition might prefer not to see documents that remind them of difficult times in their life. Letters from mental health teams sometimes go into detail about past events, and great care would be needed in deciding whether you would want to see these letters. It is possible for individual items to be hidden at your request and your GP would be happy to talk about any concerns you may have.<\/p>\n

Great care is also needed in case private details might cause harm at home, should people in a difficult or pressured relationship be forced to show their medical record to an abusive partner. Anyone in such a position should make this clear to us at the practice, so we can take steps to keep you safe. This might mean removing access through the NHS app for the time being, or through a careful process where we hide sensitive things. We would talk this through with you.<\/p>\n

Requesting access \u2013 what do I need to do?<\/strong><\/p>\n

The easiest way to get access is to create an NHS login through the NHS app. Although you can also access your GP records via the internet on a computer, the first bit is easiest if done through a smartphone. If you don\u2019t have one, you may have a family member or friend you trust who can help you. You can also ask your practice receptionist, but you\u2019ll need some proof of who you are, eg a passport, driving licence or household bill.<\/p>\n

If you use the NHS app, you\u2019ll have to set up an account using a unique e-mail address and then \u2018authenticate\u2019 yourself to the NHS system to prove you are who you say you are. This will involve confirming your name, date of birth and contact details. The NHS login has several levels of authentication and to gain access to your records you\u2019ll need the highest level of authentication. This generally involves you recording a short video of yourself to prove you are a real person as well as uploading a copy of a suitable identification document. Your GP practice can bypass this step if you are struggling, but we\u2019d ask you to try to sign up to the NHS app yourself.<\/p>\n

Once you have suitably authenticated yourself and created your NHS login you can view your records, being mindful of the risks associated with access and the importance of not sharing passwords or having them stored in your smartphone if you think other people might want to see them without your permission. If you have any concerns, you should explain these to your GP practice team who can guide you.<\/p>\n

If you are happy with this and would like to continue to have prospective access, there is no further action required from you. If you change your mind at any time, please contact the practice.<\/strong><\/p>\n

\n

Sharing your record<\/h2>\n

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.<\/p>\n

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.<\/p>\n

e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients’ control and can be shared on a ‘need to know’ basis.<\/p>\n","protected":false},"excerpt":{"rendered":"

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