Contact the practice
Monkfield Medical Practice
Sackville House
Sackville Way
Great Cambourne
Cambs
CB23 6HL
Telephone: 01954 282153
Out of Hours: 111
Email: Capccg.prescriptions.mmp@nhs.net
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help now, use NHS 111 online or Call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Out of hours service – St Neots
There is a service in St Neots at 24 Moore’s Walk, St Neots, PE19 1AG.
Mon – Fri
8:00am – 9:00am – Appointments are subject to availability
5:45pm – 8:00pm – Appointments are subject to availability
Sat & Sun
9:00am – 4:00pm – Appointments are subject to availability.
All OOH appointment are on a first come, first serve basis.
The service only has a GP allocated at the OOH service so cannot see minor injuries or do dressings.
YOU MUST CALL FIRST 01480 219317
https://onemedicalgroup.co.uk/surgeries/st-neots-health-centre/
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Physical accessibility
- Braille translation service
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step free access
- Wheelchair access
Parking
- Car Parking
- Cycle parking
- Disabled parking
How to make a complaint
Our Principles are:
- To get it right
- To be patient focussed
- To be open & accountable
- To act fairly and proportionately
- To put thing right
- To seek continuous improvement
If things haven’t gone right for you, often it can be addressed through a call and explanation, so please do contact the surgery to discuss your issue with the Practice Manager or a member of the team. If you are not happy with the response and want further investigation, you can complete this form and submit it to the practice
Please note: Constructive feedback welcome, not frustrated rants or abuse.
Please submit your information using this link: https://florey.accurx.com/p/D81637 during mon-fri 8am-1830
OR print and hand in this form:
For further help see:
