GP Appointments

You may not need to see a GP. Many problems are managed more quickly and conveniently by other NHS services, including contraception, eye problems, sexual health, therapy, travel vaccines — and especially your local pharmacy.

Pharmacists can treat a wide range of conditions for free, often the same day (including weekends). They can also issue prescriptions (including antibiotics for some conditions), which are free if you don’t usually pay for prescriptions.

See what Your NHS Pharmacies can Help With

Or click on the button link for other ‘Faster Care options’

See the full list of faster care options

When you need the GP Practice team

If your concern isn’t suited to the services above, our doctors and nurses can help. Send us a request and we’ll respond with advice, a prescription, a call, or an appointment.

Urgent “Cannot wait until the next working day” Requests:

In the morning, please consider submitting your requests online – if you can – even for urgent matters. A GP will typically review any request within 2 hours in the morning to decide what help is needed.
In the afternoon, please telephone us – if you can – so we can ensure your request is flagged to the emergency doctor.

Routine requests:

You can submit a request online through Accurx Patient Triage or our reception team can complete the form for you over the phone.
This service is available for routine queries Monday to Friday.
Your request will be reviewed by our clinical team, and we will respond that day with the most appropriate next step. This be advice, a prescription, a phone call, or a face to face appointment.

Medical Emergencies when the ‘Practice is Closed’

If you need medical help now, use NHS 111 online or Call 111
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Why we made this change:

To make it easier and quicker for your to let us know what you need.
To ensure your request is handled by the right member of our team.
To help us manage demand safely and fairly, so that urgent problems are prioritised.